Last Updated: [Insert Date]
At MegaShoppy, we strive to provide our customers with the best shopping experience. This Refund & Return Policy explains the terms under which returns, exchanges, and refunds are processed.
1. General Policy
- Refunds and returns apply only to products purchased directly from megashoppy.xyz (if applicable).
- For purchases made through third-party stores, outlets, or partner brands located within MegaShoppy, customers must contact the respective store directly.
- We recommend keeping your purchase receipt or order confirmation as proof of purchase.
2. Eligibility for Returns
- Items may be eligible for return or exchange if they are:
- Damaged or defective upon delivery.
- Incorrect items received.
- Unused, unopened, and in their original packaging (where applicable).
- Returns must be initiated within [7–14 days] of purchase or delivery.
3. Non-Returnable Items
The following items are non-returnable and non-refundable:
- Perishable goods (food, flowers, plants, etc.)
- Personal care, cosmetics, or hygiene-related products.
- Gift cards, vouchers, or downloadable digital products.
- Items marked as final sale.
4. Refund Process
- Refunds will be issued only after returned items are inspected and approved.
- Approved refunds will be processed to the original payment method within [7–10 business days].
- Shipping charges are non-refundable unless the return is due to our error.
5. Exchanges
- Eligible items may be exchanged for the same product or another product of equal value (subject to availability).
- Exchanges are processed after we receive and verify the returned item.
6. Cancellations
- Orders may be cancelled within 24 hours of placement for a full refund.
- Once an order has been processed or shipped, cancellation may not be possible.
7. Contact Us
For refund or return requests, please contact us:
📧 Email: support@megashoppy.xyz
📍 Address: [Your Business Address]